Have a Question?
We have taken the time to answer some of our most frequently asked questions below.
If you don’t see the answer you’re looking for here you can feel free to email:
David@RonNicole.com
Q: How do I purchase artwork?
A: . We only sell to our email subscribers. If you receive our emails you will know when we are selling something. We do not have a shop with artworks available outside of our art releases. Subscribe here if you haven’t signed up.
Q: What is you art medium?
A: Plaster (FYI plaster is not ceramics) and Paper
Q: How much are your Plaster works?
A: Ronni’s original plasterworks are highly collectable, and generally sell out quickly. They start at $475.
Q: What do you call your Artwork?
A: Floral Reliefs or Floral Fossils
Q: Do you offer wholesale pricing?
A: No. Never.
Q: Do you do commissions?
A: Rarely.
Q: Can we feature you in our publication?
A: We appreciate you wanting to feature Ron Nicole in your publication. Ronni only does in-person interviews. If you would like to schedule an interview please reach out to David@RonNicole.com
Q: Do you offer workshops?
A: No
Q: Where are you located?
A: 10 Stockton Ave, New Hope, PA 18938
Q: Can I visit your art studio?
A: Of course, but you do need to make an appointment to insure we are not working with certain chemicals and materials.
Shipping/Ordering
Q: Where do you ship?
A: Ron Nicole only ships within the US.
Q: How much is shipping?
A: All US orders receive free shipping. International shipping cost an additional $25 plus any custom fees.
Q: When will my order ship?
A: Nothing ships out immediately. Everything is made to order. Due to the extreme difficultly making our Ron Nicole artworks we are not able to meet deadlines. If you are on a deadline, we wouldn’t be the best business to work with. Typically works takes 4-6 weeks to ship. We do our best to let you know if things are taking longer than expected.
We use USPS priority mail and UPS for most things. You will be contacted once you order is ready to be shipped. Due to the value we require a signature for delivery.
Q: Do you take special shipping requests?
A: We will always do our best to accommodate reasonable requests, but if you are moving, going on vacation for the summer, remodeling your home, or doing anything else that will prohibit you from receiving your package, we might suggest that you wait until you’re available before you purchase artwork. We DO NOT have the extra storage space to hang on to things indefinitely for you.
Q: How do refunds, exchanges, and returns work?
A: While I hope you love your new Ron Nicole piece, I am always happy to chat about any issues or concerns. If you are at all unhappy with your purchase, let us know as soon as possible so that we can take immediate steps to remedy the situation. Whether it is issuing a credit, exchange, or refund, we will work out something quickly to make sure that you are happy.
Q: My piece was received damaged! What do I do?
A: Let us know as soon as you discover the issue. Send us a picture of the piece. If it’s an item we can easily replace we will send a new one out immediately. If it’s an item that is less easily replaced we will respond with as many options as we can come up with to make sure you still get an artwork you love. We are committed to serving our collectors, and will make sure you are made whole one way or the other.